Before you arrive

Check-in is from 3:00 pm to 11:00 pm, and check-out is at 12:00 pm.

Daily continental breakfast, free WiFi, air conditioning, an in-room minibar and safe, room service, TV with Netflix, capsule coffee and a wake-up service.

Yes, WiFi is free for guests.

No. Orchid House Mexico City is not an adults-only hotel.

Guest support runs from 7:00 am to 11:00 pm; after 11:00 pm, on WhatsApp.

On WhatsApp or by phone at +52 55 9963 0759, or by email at mexico.reservations@orchidhousehotels.com.

Seventeen rooms across five categories, from 18 to 32 m²: Standard, Standard Double, Deluxe, Master Suite and Superior Suite. A few steps away, at Campos Elíseos 98, Orchid Heritage House adds five more rooms.

An intimate collection of five rooms at Campos Elíseos 98, just steps from the original house. Its courtyard is for breakfast outdoors and evenings around the fire pit.

Most rooms are for two guests. The Standard Double and the Heritage Double Standard fit up to four, and the Heritage Superior up to three, with a sofa bed in the sitting area. In the Standard Double, an extra-person charge applies from the third guest.

At Orchid Heritage House, the Heritage Deluxe has its own terrace; the Heritage Master, a large ground-floor terrace and a handmade copper tub; and the Heritage Superior, a terrace onto the inner garden and a copper tub.

At Campos Elíseos 76, the Master Suite: 28 m², with the largest bathroom in the house, designed for special occasions.

Yes: the continental breakfast is served every morning at Aura, the house restaurant.

It is à la carte and can be brought to the room each morning: fresh juice pressed to order, coffee or tea, and an Orchid breakfast that may include chilaquiles verdes, eggs to taste, seasonal fruit from the Polanco market, yogurts and pastries. The continental breakfast on the Aura terrace is always yours too.

Aura sits on the courtyard terrace we call the Secret Garden. It serves chef Alejandro Rojas's Neapolitan pizza, salads and afternoon and evening cocktails, along with the continental breakfast every morning.

Yes, from the Dining page, with the “Book a table” button.

Online, with “Check availability”, or by talking to the house on WhatsApp or by phone at +52 55 9963 0759 or by email at mexico.reservations@orchidhousehotels.com, where they can tell you about room types, rates and promotions.

Booking directly with Orchid House gets you our preferential rate, with the best price guaranteed. You also talk directly to the house, with no middlemen in between.

Bank deposit, bank transfer, credit card and cash (only at the front desk), in Mexican pesos or US dollars. A valid payment method is required to guarantee the booking.

Notify the reservations department of the payment by email, with a copy of the receipt, at least 8 days before the booking date. The house confirms receipt by email.

Any change to the original booking is subject to availability and price changes. Special rates and non-refundable offers are charged in full at booking and cannot be refunded.

It depends on the season. From January 2 to December 21, one night is charged at booking and you can cancel free of charge up to 7 days before arrival; after that, 100% is charged. From December 22 to January 1, during Holy Week, Zona Maco and major Mexican or US holidays, 50% is charged at booking and you can cancel free of charge up to 21 days before; after that, 100% is charged. Bookings during the Formula 1 season are non-refundable, and refunds carry a 30 USD administration fee. Cancellations are requested by email or phone, and the details are in the Booking Policy.

Yes. The house's current offers, with their conditions and dates, are on the Offers page.

At Campos Elíseos 76, Polanco, Miguel Hidalgo, 11560, Mexico City: on Campos Elíseos, between Chapultepec and Masaryk.

Two blocks from Chapultepec Park, between Chapultepec and Masaryk, and 450 metres from the National Museum of Anthropology.

Yes, Polanco is made for walking. Steps from the house are some of the country's most celebrated tables, the boutique avenue and one of Mexico's most iconic museums, and Polanco metro station is around the corner.

Pujol is 15 minutes away and Quintonil 9; Entremar is nearby too. Several World's 50 Best tables are within walking distance.

On Avenida Presidente Masaryk, at Antara, at El Palacio de Hierro, 2 km away, and at shops such as Onora Casa and Xinú Perfumes.

The National Museum of Anthropology, 450 metres away; Chapultepec Park and the Auditorio Nacional.

Yes. The front desk builds a route around your interests and availability: the Teotihuacán pyramids, a city tour, a night tour with Plaza Garibaldi, markets, crafts and silver, tacos, mezcal and tequila.

The pre-Hispanic world at the National Museum of Anthropology, a private after-hours visit to Frida Kahlo's Casa Azul, a hot air balloon flight, Chapultepec Castle, Casa Azul with the Anahuacalli Museum, sunrise in Xochimilco, curated Mexican handicrafts and a modern art gallery.

Yes: private Vinyasa Flow, Ashtanga, Rocket Vinyasa, Power Vinyasa, Yin and Hatha sessions of 60, 75 or 90 minutes, for one or two guests.

Yes: an 80-minute temazcal, a pre-Hispanic spa ritual, an aromatic herbal bath, an arnica herbal ritual, and Yoga Nidra and body scan meditations. Prices are on the Experiences page.